

PRIVACY POLICY
Edited Date: 01/21/2025
​​This Privacy Policy explains how Greengo Plumbing Services, LLC ("we," "us," or "our") governs collects, uses, and discloses information about our customers, website visitors, and other individuals ("you").
1. What Information Do We Collect?
We may collect the following types of information:
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Personal Information: This may include your name, phone number, email address, mailing address, and payment information when you:
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Contact us for service inquiries or appointments
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Schedule service appointments online or by phone
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Make payments for services
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Fill out online forms or surveys
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Service Information: We may collect information about the services you request, including the type of plumbing issue, the date and time of service, and the address of the service location.
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Website Usage Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, and the pages you visit. This may be collected through cookies and other tracking technologies.
2. How We Use Your Information?
We may use your information for the following purposes:
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Marketing and Promotions: To send you marketing communications, such as newsletters, special offers, and promotional materials, if you have opted-in to receive such communications. You can opt-out of marketing communications at any time by REPLYING STOP ON YOUR MOBILE PHONE TEXT THREAD, or email us at info@greengoplumbing.com to have us opt you out.
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Providing Services: To schedule and perform plumbing services for you, including diagnosing and repairing plumbing issues.
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Communicating with You: To respond to your inquiries, provide service updates, and send you appointment reminders.
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Improving Our Services: To analyze customer data to improve the quality of our services, develop new products and services, and improve our website.
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Billing and Payment Processing: To process payments for services and manage billing accounts.
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Compliance with Law: To comply with applicable laws and regulations, such as responding to legal requests and preventing fraud.
3. Information Sharing
We want to assure you that your phone/mobile number, messaging data and opt-in data will never be shared, sold, or used for third-party marketing purposes.
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The information you provide will only be used for the specific purposes outlined in this Privacy Policy, such as customer service, transactional updates, and promotional communications from us.
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4. SMS Communications
By providing your phone number and opting in to receive SMS communications, you agree to receive both transactional messages (e.g., appointment confirmations, reminders, and updates) and promotional messages (e.g., special offers and discounts). Transactional messages are sent as needed, while promotional messages are generally limited to 4-6 per month. Message and data rates may apply based on your mobile carrier and plan.
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To opt out of SMS communications, simply reply “STOP” to any text message, and you will no longer receive further SMS messages unless you opt back in. For support, you can contact us at info@greengoplumbing.com.
5. Data Security & Protection Assurance
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We take appropriate technical and organizational measures to secure the opt-in information collected through our website from unauthorized access, use, disclosure, or destruction.
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Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us via an SSL certificate signed by a trusted certificate authority with SHA-256 encryption. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
6. Cookies and Tracking Technologies
A cookie is a small text file that is stored in a user’s computer that recognizes your IP address for record-keeping purposes. We use session cookies to make it easier for you to navigate our site. Session cookies also record session information, such as which web pages a user has visited, and to track user activity on our Site. Cookies will expire when browser cache is cleared.
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Our ad partners also place cookies on your computer As you browse our Site, advertising cookies will be placed on your computer to help us understand what products and services you are interested in. When you visit other sites, our display advertising partners let us show you retargeting advertising based on your interaction with our Site. In addition, we may show you ads of other companies on our Site, based on your activities on other sites. Our ad partners do not collect any other personal information than from your visit.
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​You can reject cookies through your browser. If you reject cookies, you may still use our Site, but your ability to use some of the areas of our Site will be limited.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us at info@greengoplumbing.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy or have inquiries or concerns regarding your data, please contact us at:
Greengo Plumbing, LLC
Phone:(512) 784-2389
Email: info@greengoplumbing.com
Mailing Address: 9001 Daisy Cutter Crossing, Georgetown, TX 78626​